Learning From Normal Work to Build Better Work

Diane Ah-chan  - Learning Teams Inc

Learning From Normal Work to Build Better Work

What's happening, when nothing bad is happening?

Why has safety always been measured by the presence or absence of harm?
What if there was a way of understanding normal work without waiting for near misses, incidents or accidents to happen. That allowed us the opportunity to improve our safety systems to support successful everyday work. Imagine listening to our workers, hearing their stories about how work Is really done to better understand the true nature of the safety of work.
This session will explore simple and practical ways to engage with the frontline to gain worker insights that led to building better work.

Speaker Bio

Diane is an experienced practitioner of "Doing Safety Differently", organisational change management and operational improvement coach and mentor. Diane is the Project Lead, Coach and Facilitator of the Fullers Maritime Project Order, which is the largest implementation of Learning Teams (Safety Differently) across a sector. And also the WorkSafe NZ Enforceable Undertaking with EnviroNZ, which is a waste industry initiative applying WorkSafe NZ's Safety Differently Lens called BetterWork.